Expertez™
Expertez™ from Central Solutions is an innovative, browser-based, expertise management solution, which stimulates idea generation, connects peers, and promotes a culture of sharing across corporate functional units and locations. Expertez™ comes equipped with out-of-the-box functionality that enables you to set up a corporate skills directory or yellow pages intranet site quickly and cost-effectively.
For enterprises that compete almost solely on their capacity to innovate, the ability to facilitate the sharing of in-house expertise is not simply another worthwhile corporate goal, but a vital factor in their long-term viability.

Considerable opportunities are missed or lost when experts cannot be found and their expertise goes untapped. By making knowledge and expertise available to those that need it, when they need it, projects get completed faster and more efficiently.

"ExpertezTM helps employees discover “Who knows what?" within and beyond their own organisation
This is where Expertez™ can help. It has been developed in response to the growing recognition by companies that making connections - not just between information and people, but also from people to people – is where knowledge management initiatives are won and lost.

"ExpertezTM provides a simple, straightforward way for employees to discover and connect with others"
Valuing tacit knowledge means valuing people. Enterprises are beginning to understand that sharing expertise is important and are seeking ways to encourage this. For an organisation already disposed to sharing, the process may be relatively straightforward. For others it will require a change in mind-set that goes far beyond simply implementing a new IT system.

Our team of professionals will guide you throughout this process to ensure that the implementation is tailored to your needs and that you begin to see the gains immediately.

Expertez's Getting Started Package

Expertez's 'get-started package' offers organizations a complete package to get up and running with their expertise management initiative. This comprehensive set of start-up services that set the groundwork for success. The package includes software infrastructure, training, strategic and support services for one year. For further information, click Getting Started Package.

Case Study

To read an example of ExpertezTM in action, click Expertez in Action - Supporting Innovation and R&D.
To learn more, please take a moment to browse our website, or feel free to email or call us by visiting our Contact Us section.

Get up and running quickly

Expertez comes equipped with out-of-the-box functionality that enables you set up your yellow page intranet site quickly. Much of the setup and management within a Expertez is automated, so you can spend more time driving participation and value.

And if you're like most project champions, where are you going to find time to master new software? With Expertez, you don't have to: non-technical project leaders can set up the application and get up and running in a matter of a couple of hours. And non-technical community members can effortlessly start using Expertez to find the people and information they need. This user-friendliness translates into lower training overhead and fewer support calls.

Generate worthwhile activity from the outset

Expertez rapidly creates an environment that supports context creation around new knowledge, stimulates idea generation, connects peers, and promotes a culture of sharing across functional units. Right away, you can use customizable best-practices frameworks to stimulate employee connections. Users will quickly discover that Expertez is easy to use and that it vastly simplifies finding people and information, which are keys to attracting and sustaining their participation.

You‘ll get your yellow page intranet site up and working rapidly and see prompt results: people discussing solutions? projects moving forward... hurdles falling... new opportunities emerging. These are precisely the sorts of outcomes you'd expect by putting in one place the knowledge, discussions, and people that members need to work successfully.

Produce a solid return on your investment

Whether you're combating a retiring workforce, promoting innovation for competitive advantage, flattening your organization to bring decision makers closer to the problems they face,making your organization more fluid and adaptive, or pursuing any other strategic initiative, Expertez can help you achieve your objectives. By connecting individuals with experienced peers and subject matter experts while promoting collaboration, information exchange, and the sharing of best practices, you greatly increase the likelihood of success.

Enjoy our support at every stage of your project

Not sure whether you have the experience to set up and run a successful expertise management initiative? Not to worry: we can prepare you to manage your project like an expert.

That's because CSL provides a variety of consulting services to support your technology investment. From strategy to training to implementation, we can be at your side every step, showing you how to facilitate yellow page creation, increase member participation, and share key learnings and best practices.

In short, when you deal with CSL, you have the Expertise Management experts on your team. Taking advantage of our experience and knowledge will go a long way toward making your knowledge management initiative a success.

Adopt emerging KM Standards

Emerging Knowledge Management standards offer a way to gain an edge over their competitors and an effective mechanism to help build corporate productivity. The Expertez deployment methodologies adopt and conform to these emerging standards.

Benefit from a Quick Deployment

Expertez is designed to be extremely simple to install and deploy. With several preinstalled taxonomies, easy-to-use account creation utilities and rapid enrollment tools are some of the features that make it easy for IT. Further, browser-based interfaces for both users and administrators eliminate the need to distribute client-side software.

Leverage existing infrastructure investments

Expertez can be integrated into existing corporate intranets or enterprise portals with a minimum of effort.

Plan for the future and support key business processes

Expertez and be expanded and easily customized to fit the specific needs of any business process or community of practice. By choosing its workflow add-ons Expertez can be integrated fully into vital business processes such as procurement, tender preparation or R&D management.