An organisation's knowledge base is one of its most valuable assets. Organisations that take a holistic approach to Knowledge Management, considering people, process and technology are achieving widespread benefits including:-

• Enhanced productivity resulting in expanding capacity
• Greater profits through greater efficiency
• Improved staff morale by recognising and rewarding their knowledge
• Heightened innovation levels prompted by greater sharing of ideas
• Accelerated time to market of products and services
• Improved quality through greater consistency
• More productive and effective partner relations

Knowledge Management (KM) comprises a range of practices and tools used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Organisations need Knowledge Management solutions that give employees instant access to a wide variety of information that can help them more effectively conduct their day-to-day activities, collaborate with their teams and pursue new business.

Early KM technologies included online corporate yellow pages as expertise locators and document management systems.
More recently, development of social computing tools (such as blogs and wikis) have allowed more unstructured, self-governing or ecosystem approaches to the transfer, capture and creation of knowledge.

Microsoft Office SharePoint Server offers a wide range of features to support your Knowledge Management initiative including:

• Document Management
• Blogs
• Wiki
• RSS Enablement
• Enterprise Search
• Social Networking